Hello, my name is ***** ***** I am the expert who will be assisting you today. I am a Certified Fraud Examiner with many years of experience. I'm reviewing your question now, working on a reply, and I'll be back shortly with your answer. Thanks for your patience!
Also, if you would like to chat on the phone at any time, please let me know and I can make that happen.
Ok I have read through the details you have provided. First off, I am so sorry to hear about this situation. I really want to do my best to help you try and recover any money if it is possible.
Now I see that you have already contacted your bank and filed a complaint that these charges were fraudulent. You have also filed a complaint with Moneygram.
Now what exactly is your question at this time so I can provide you with the correct answer?
Hello again, I am just making sure you were able to view my question. I cannot provide you with an answer until I know exactly what your question is. You will not be charged anything for responding to me.
I look forward to hearing from you.