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Hi, I also was contacted by this company who asked if i still

 

Customer Question

Hi, I also was contacted by this company who asked if i still had my holiday club with connections which i purchased in Tennerife a few years ago, they made an offer and also asked for a Liability insurance payment of £1,300 to ensure that i went through with the sale and would be returned on completion, all i had to do when the courrier came for the documentaion was to enter my pin in his machine and the money would be develuted back yo my account, eventually the contract arrived and the cancellation date was 7 days from the agreement to sell date which by now had expired, i have been taken in?

 



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Submitted: 242 days and 16 hours ago.
Category: Fraud Examiner
Value: £16
Status: CLOSED
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Expert:  Lawyer Lori replied 242 days and 16 hours ago.


Lawyer Lori :

Hello and welcome to Just Answer.

Lawyer Lori :

I'm sorry to tell you that you have most assuredly been a victim of a scam.

Lawyer Lori :

The reasons that I state that is that:

Lawyer Lori :

1) you were cold-called,

Lawyer Lori :

2) an advance payment (which would be refunded) is a sure sign of a scam.

Lawyer Lori :

You may want to take a look at this website for more information on time-share resales:

http://www.timeshare.org.uk/getout.html

Lawyer Lori :
If you have provided them with any personal financial information (including) your PIN, please let me know and I will give you some suggestions on how to protect yourself.
Lawyer Lori :

We seem to be having some difficulty with Chat this morning, so I will change this to the Q&A format and we can continue our discussion.

Customer :

Hi, As yet i have not provided any personal info, on the contracr which i received today it asks for my passport No & copy of driving licence & a utilty bill as prove of address, i have e-mailed them and tried to contact them by phone but to no avail.

Eric

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Expert:  Lawyer Lori replied 242 days and 16 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

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Expert:  Lawyer Lori replied 242 days and 16 hours ago.

I'm pleased that you did not provide them with any info. The information that they are requesting is not necessary for a legitimate sale of a timeshare. Just think, why does it matter what utilities you pay if the property you are selling is in a different country. The passport number, copy of driver's license and utility bill together can be used for identity theft and opening accounts in your name for someone else's use.

I would suggest that you do not do business with this company.

Customer replied 242 days and 16 hours ago.

Hi, Unfortunately i paid up front and the money has been taken out of my account, should i respond to the company stating i wish to cancel the contract and request my money be returned or just contact the credit card company?


Eric

Accepted Answer

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Expert:  Lawyer Lori replied 242 days and 16 hours ago.

Both.

And you should tell the credit card company that your account has been fraudulently compromised and ask that they immediately close the account and open one with a new number and send you a new card so that the company does not take any more funds. I actually had to do that with my credit card last fall, since I was hacked by a Russian crime ring through a store that I regularly use - so credit card companies are aware of this.

Unfortunately, the credit card company may not be willing to refund your money, but you can request an investigation of the charge.

Expert TypeAttorney
Category: Fraud Examiner
Pos. Feedback: 97.9 %
Accepts: 212
Answered: 8/17/2012

Experience: Attorney

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