I just purchased an Goodman air conditioner and it was installed yesterday. the person who sold it to me said the price was $8750 installed but that he could get the price reduced to $6200 so I took that deal. He said this unit was high-end but after going on the internet today i found it is Goodmans low-end unit. I also found out that a fair price for this unit plus installation is from $2000 to $5500, NOT $8750! The unit itself only costs a contractor $1150. Plus, it uses a refrigerant that will be illegal in 2020 so I may be able to use this unit for 7 plus years! Is this considered fraud and is there anything I can do? Thanks.
Just getting prices and reviews off the internet
I will be glad to help you.
Where do you live?
Was this unit installed by an independant contractor or by a chain HVAC company?
Unit pricing is tricky as the retailer can mark the unit up as much as they feel the market will bear.
The term fair price is not really applicable here. With the US in the throes of a massive heat waves, a/c units are in demand so the prices may reflect this.
I will be right back.
I see a wide range of prices for these units so without knowing what unit you purchased I cannot tell what the price is.
1. were you given a written estimate listing the price of the unit?
2. The installation price included the labor and again that will vary depending upon hourly labor rates. Where I live $60.00 upwards is typical. Did you estimate include labor hours and rate?'
3. The refrigerant is not about to go away. If your A/C is working properly you should not have to add freon that frequently. Many of the online negative reports about this unit referenced freon leaks, this is an issue that should not be happening in newer units. Teh coolant will be replaced with a more eco frednly product hwoever it will not be banned it will be phased out just like the old R 35 freon was. there will always be techs who have it so that should be the least of your concerns.
If you would be kind as to tell me what state you live in I will be able to answer your questions regarding teh install and prices you were charged.
who installed it?
DId you get an written estimate?
Yes, I know where you're going with this (I signed a contract), but the definition of fraud is someone who uses deceit or trickery to gain an unfair advantage for personal gain. So do just have to take this loss (fraud) without a fight because I signed on th dotted line?
nope. I want to know who the company is I too live here in sunny az and am very aware of what these guys do. We need to see if this is one of the companies underinvestigaiton for fraudulent activities.
The name of the company is Delta Air conditioning located in Tempe. I looked up their reviews, 4 positive, 3 negative. But they didn't say what the negative reviews were about. This company was formerly called Tri State Air conditioning. BBB gives them a rating of A minus.
Got it. Have you contacted the the manager/owner about what happened and what was represented to you? let me see what i can find out be right back
Here are the negatives all recent too:
more info coming hang on
Another employee from Delta came out today to clean the air ducts. I told him what happened and he said he would pass it on to the owner.
I woudl suggest you follwo up with the owner and let him know what happened and ask if there is a resolution. Also let him know of your concerns about the unit.
will he refund some of the money? Provide extended warranty etc. Hoo will he make you his customer happy?
Another suggestion I have is that you consider getting a home warranty that will cover a/c issues and other problems that come up here due to our extreme weather. My wty company has kept my a/c working for 17 years (it is original 1987) teh a/c company has been been great.
Let me know what happens. I will be glad to assist you further.
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30 years as Insurance SIU investigator,