Hello and thank you for your question, which I will be happy to assist you with. Please let me know if you have any further details about them, such as a website for example?

Have they asked you to do anything so far?

to sell your timeshare?

According to the European Timeshare Directive (implemented in the UK under the Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010), it is illegal for businesses acting as timeshare resellers to ask for any payment from the consumer within a specified cooling off period. This period is 14 days after the contract has been signed. Therefore, if you have been offered the chance to sell your timeshare and have been asked to pay any money in advance of this cooling off period, then that is an unlawful request and suggests that this is most likely a scam because a reputable reseller would never make such a request.

How did you pay?

you can contact them first and remind them of the law and your rights to cancel within 14 days of signing anything and get any money back. If they refuse, then you can contact your credit card provider and dispute the transaction - they should be able to get a chargeback for the amount

yes you can do

ok go direct to your credit card provider

ok then you have to wait I'm afraid

My pleasure. Unless you need further help, I would be grateful if you could please quickly click to rate the service I have provided you with before leaving and choose one of the following options: OK Service, Good Service or Excellent Service. If you feel the need to leave a lower rating, please reply to me first with any further questions you have. I will be happy to assist further and clarify anything you need me to. Thank you