is west management timeshare in valencia spain company a scam?
Hello and thank you for your question, which I will be happy to assist you with. Please let me know if you have any further details about them, such as a website for example?
Apdo de Correos No 67, 40860 Valenica, Spain XXXXXXXXXXX /p>
Guys name is XXXX XXXXX
Have they asked you to do anything so far?
Yes pay a deposit
to sell your timeshare?
According to the European Timeshare Directive (implemented in the UK under the Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010), it is illegal for businesses acting as timeshare resellers to ask for any payment from the consumer within a specified cooling off period. This period is 14 days after the contract has been signed. Therefore, if you have been offered the chance to sell your timeshare and have been asked to pay any money in advance of this cooling off period, then that is an unlawful request and suggests that this is most likely a scam because a reputable reseller would never make such a request.
what can I do if I've already paid this?
How did you pay?
you can contact them first and remind them of the law and your rights to cancel within 14 days of signing anything and get any money back. If they refuse, then you can contact your credit card provider and dispute the transaction - they should be able to get a chargeback for the amount
Can I just phone the back without phoning them?
bank I meant
yes you can do
Have phoned company no answer
ok go direct to your credit card provider
have done that and blocked my card but cannot raise a dispute until four days as only happened today
ok then you have to wait I'm afraid
thanks for your help
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