hi how do i cancel my deadseakit . iphoned them left a message ie mailed no ansers.right now l am160.00$ out of pocket andthey will keep on doing ihis.
phoned and left amessage and e mailed
Hello and thank you for entrusting me to answer your question.
I am sorry to hear of your difficulties with this company.
Indeed, it seems that numerous people have had problems similar to what you describe in regard to unauthorized billing. See here: http://www.complaintboard.com/dead-sea-kit-l15037.html
By what method did you make payment?
paid with my visa
Okay, that's good.
Credit cards offer excellent buyer protection in regard to unauthorized charges.
What an individual in your circumstance will need to do is contact your card company using the number on the back of the card and inform them of the unauthorized charges.
If they find that you have been charged without authorization, they will process a credit card chargeback and return the money back to your card.
Since this company reportedly sets people up with unauthorized recurring charges, you will also need to request that your card company put a stop payment order on all future charges from thisbusiness's merchant account.
That will ensure that they cannot charge you in the future.
It would also be prudent to send this company a request in writing demanding return of your payment on the unauthorized amount.
You can do that through their contact form here: https://www.deadseakit.com/contact.php?categoryid=0
You may wish to take a "screenshot" of the message before you click "send" so that you can retain some sort of proof that this message went out.
Does this adequately answer your question? My goal is that you are absolutely satisfied with my response, so if you have any additional questions or concerns please let me know.
hope this works.
This is the very best way to get your money back under the circumstances described.
Do you have any further questions for me at this time?
If you do not have any additional questions, I would be very grateful if you would click the "accept" button and/or the smiley face if it appears so that I may receive credit for assisting you. Very kindest regards.
Attorney with significant fraud prevention experience.