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Have you heard of TSRS that claims to be able to sell a Time

 

Customer Question

Have you heard of TSRS that claims to be able to sell a Time Share Property, GUARANTEED to sell with in 10 Mo.s ? They are based in EL CAJON,CA. They charge 699.00 and will buy our property if not sold by then. XXX@XXXXXX.XXX Thnk You for your help.

 



Already Tried:
About $7,000 worth of crooks. To many to count. Even people who claim that we had 10 vacations to use but since we didn't use them so they will rent them out for for so much and we make money because they charge the people.

Submitted: 336 days and 2 hours ago.
Category: Fraud Examiner
Value: $30
Status: CLOSED
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Expert:  FranL replied 336 days and 2 hours ago.

Hi Jacustomer,

That's what they say, all right, but their word is only as good as they are.

I have looked into this company several time before. Some were fortunate in that they contacted us before they contracted with them. Others got hurt. Several things about them sent off warning signals as I looked into their history.

Tsrsonline has been on the web since 2010. (See whois) But what disturbs me is that their website has no contact information. It doesn't give you so much as an email address. The Whois also gives you no address information. The registration is private. That too is a red flag. Most legitmate businesses don't need to hide behind the anononymity of the web. They want you to know who, what and where they really are.

The one fact on the site which is most easy to check out turns out to be a lie.TSRS says they are members of ARDA, the American Resort Development Association. But a search of the ARDA members does not turn them up. They are not listed among the CRDA Members either. So they are misrepresenting the only thing on their website that you can double-check. They also don't seem to have any track record on the web, which is strange for a business that is not brand new.

I did find a copy of the TSRS contract is on the web. That contract does at least provide an address and indicates that the company is located in California. However, they are not listed in the California Secretary of state's register of CA corporations actively doing business in the state, and if they were a legitimate company, they would be.

The Better Business Bureau has reviewed them. On their scale from A to F, they have given them a D- Minus. They had 100 complaints about TSRS this past year, and the only reason they did not get an F, apparently is that they did try to resolve the customer complaints. (see link)

So if this outfit cold-called you rather than you having called them, and as they also require an up front fee, even if they are not an outright scam I cannot recommend them with such a blank track history, not in an area so filled with fraud, misrepresentation and scam as the timeshare reseller market.

The Federal Trade Commission has been trying their best to shut down the predators and protect consumers, but they have a ways to go yet. Meanwhile, they offer an online booklet which will help you evaluate a reseller and ask the right questions before you contract with them. I would urge you to read it. (see link)

Good luck!

 
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