I singed an E-Love matchmaker service on 2-1-12. It was a very high pressure sell, and I did not pay them the $5,000 thet wanted for a yr of service (dates with men). Instead, I gave them a check in the amount of $560.00. I gave them no access to my credit cards. Within 24hrs,I felt so pressured by the sale techniques that I stopped payment on the check and notified their office manager. Later that day, the intake sales(Maria), left me an e-mail saying that she received notice of my stop payment on check and it was"OK". However, she wanted me to come back to her office to talktold her again that I cancelled service and there was no need to meet again. I never had a date with anyone and never used their services. Today I received a letter from a collection agency stating I owe E-Love $5000.00 and $265 will be automatictly taken out of my checking acct. due the first of the month.
Call to collection agency and phone to cancel any services.I also put stop payment on initial payment within 24 hrs.
Hello Jacustomer,If you're talking about the matchmaking service at elove.com, they are a legitimate business that has been around since 1992, and they have been on file with the Better Business Bureau for that long. They became accredited by the BBB back in 1992, and they are still. On a rating scale from A to F, the BBB has given them a B+. You can see their review here.This doesn't, of course mean that everyone who signs on with them has a B+ experience. The BBB registered 9 complaints about the business last year. However, what it does mean is that the outfit has a good reputation and you should be able to use that to your advantage.Contact the Better Business Bureau at bbb.org and file a consumer complaint against them. The BBB investigates such matters and will try to bring them into mediation to resolve your problem. If it fails, you can also contact the Pennsylvania Attorney General's Office and lodge a complaint with them too about their high pressure and deceptive marketing and sales, and you can also contact the Federal Trade Commission.As there is already a collection agency on your back about this, you should let them know in writing that you dispute this debt and that you do not wish to be called any further with regard to it. You have rights under the Fair Debt Collection Practices Act.It doesn't mean that they can't try to collect the money, but they must play by the rules or can be fined. They cannot harass you. That is against the law and the collection company can be reported for that and fined $1,000 for each example of that behavior. Here's what I've just told you, more simply put, and everything that you will need to know from the Federal Trade Commission (ftc.gov) which is the agency where you would report the harassment if the calls continue while you try to work this out with the BBB.Good luck!
18+ years experience in criminal fraud matters