Have Ford Questions? Ask a Mechanic for Answers ASAP
Hello and welcome!My name isCustomerand I can assist you with your question.
I am very sorry your having this issue with your vehicle.
I will try my best to answer all of your questions.
However, before we get started, please let me mention a few things.
1. If at any point you would like to speak on the phone, please feel free to request a phone call on your end and I can call you right away.
2. If you dont understand any technical terms or anything that I mention (component tests or theory or operation), please let me know and I will provide you with a more in debt explanation or answer.
3. Please understand that I am here to help you any way I can.
Does it click once or multiple times when trying to start the engine?
Are you looking for some possible causes or would you like me to walk you through this diagnoses?
What is the battery voltage at?
What about under a load when you turn the key to the CRANK position?
It sounds to me like you just have a failed battery. :)
It should drop down when there is a load on the battery. If not, maybe you have a bad connection at the battery. This would leave the battery voltage normal (12.7 volts) but cause the entire vehicle to have low voltage.
Check the voltage on the MAIN fuses under the hood.
Low voltage is why the CCRM or any relays click like you are describing.
Please check this and let me know.
Is this with the key in the CRANK position UNDER A LOAD?
No, you need to crank it over.
If you are using a meter, you should be able to hook the leads up to the battery and prop it up so you can see the meter while turning the key to the CRANK position.
I understand. I have been a mechanic for 15 years.
Would you be willing to speak on the phone?
Ok then your next step is to check voltage down at the starter with the key in the CRANK position.
Let me know.