How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask HDGENE Your Own Question
HDGENE
HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 5125
Experience:  25 years Auto experience, Ford ,GM, Chrysler, Asian & European
285738
Type Your Ford Question Here...
HDGENE is online now
A new question is answered every 9 seconds

All the info I got was that the audio control module was bad

Customer Question

All the info I got was that the audio control module was bad paid 330.00 for new one from ford the old one was popping and cracking noise and then it quit (2012 Ford Focus the new one still works but it quit on way home from work then went back and it work fine??????
JA: Where exactly do you think the noise is coming from? And how long has this been going on?
Customer: Speakers that was on the old one ,the new hasn't started any noise it just quit
JA: What year is your Focus?
Customer: 2012
JA: Are you fixing your Focus yourself? What have you tried so far?
Customer: Changed audio control module with one from FORD
JA: Anything else you want the mechanic to know before I connect you?
Customer: I seen on enternet they have had a lot of issues it
Submitted: 3 months ago.
Category: Ford
Customer: replied 3 months ago.
Did the radio have to be program with car, the ford garage said it shouldn't
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  HDGENE replied 3 months ago.

Hello, and thank you for using Just Answer! My name is***** me a few moments to review your question and Ill do my best to assist you.

Expert:  HDGENE replied 3 months ago.

Hello, the radio stopped working at one point but now it is working? Ford didnt install the ACM? You didnt have it programmed to the vehicle?

Customer: replied 3 months ago.
No they sold to me and they talk to ford mech and said it shouldn't need program (ford garage)
Customer: replied 3 months ago.
Customer: replied 3 months ago.
Gene WAS THAT RADIO SUPPOSE TO BE PROGRAM??
Customer: replied 3 months ago.
Is any one on here
Expert:  HDGENE replied 3 months ago.

Yes, pretty much all new ford audio control modules require to be programmed to the VIN number of the vehicle in order for it to operate properly as it is a computer module and works with the other modules in the vehicles communication network

Customer: replied 3 months ago.
Can I program or do I got to take to garage
Customer: replied 3 months ago.
R u there gene
Expert:  HDGENE replied 3 months ago.

Yes i am here, it needs to be reprogrammed with a dealer style scan tool to install the ACM software or a shop with module reprogramming capabilities.

Expert:  HDGENE replied 3 months ago.

Do you need more help woth this concern

Expert:  HDGENE replied 3 months ago.

Hello?

Expert:  HDGENE replied 3 months ago.

Do you need more help with this concern?