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AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 24424
Experience:  ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
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I have a 2013 mustang it's idling rough, wrench illuminated

Customer Question

I have a 2013 mustang it's idling rough, wrench illuminated on dash and there is no acceleration when you press gas petted
JA: Is the rough idle intermittent or consistent?
Customer: consistent and I meant pedal
JA: Are you fixing your Mustang yourself? What have you tried so far?
Customer: Yes, checked fuses, electrical and vacuum connections
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 10 days ago.
Category: Ford
Expert:  AMEDEE replied 10 days ago.

Hello and welcome!

My name is ***** ***** I can assist you with your question.

Expert:  AMEDEE replied 10 days ago.

Do you have another question open by chance?

Customer: replied 10 days ago.
No
Expert:  AMEDEE replied 10 days ago.

Ok,

Do you happen to know the code or codes in the computer?

Customer: replied 10 days ago.
It's asking to update payment info but when I go there it's already showing paid
Customer: replied 10 days ago.
Are you waiting for that to call?
Expert:  AMEDEE replied 10 days ago.

YES, I want to speak on the phone.

Please call customer service and they will help you.

1(###) ###-####/p>

Expert:  AMEDEE replied 10 days ago.

Once that is fixed, please reply back to me on this page and we can then speak on the phone.

Customer: replied 10 days ago.
On the phone now
Expert:  AMEDEE replied 10 days ago.

ok

Customer: replied 10 days ago.
We will have to do it online because my bank is throwing up a fraud alert for the second charge and I don't have time to call the bank now. I need my car working
Expert:  AMEDEE replied 10 days ago.

Ok, no problem.

This condition is caused by an electronic failure related to the electronic throttle body. Accelerator pedal position sensor or a faulty throttle body. You will need to get the computer scanned for codes and then replace the faulty component. Clear the codes and you will be good to go!!

Customer: replied 10 days ago.
Do you know if auto club AAA has a scanner. I can't get anywhere
Expert:  AMEDEE replied 10 days ago.

I dont know for sure but I would think they would have one as they do work on vehicles.

Customer: replied 10 days ago.
Thanks
Expert:  AMEDEE replied 10 days ago.

I am glad I can help!

It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "5 STAR SERVICE" for assisting you today.

Keep in mind, we can still continue this conversation at no further cost to you even after you rate my answer. Just reply back to me using this page and I will get it and get back to you ASAP!

Also, if you are a member or if you have a subscription to the site, you still need to rate my answer in order for me to get credit for assisting you with your question.

Please let me know if you have any further questions.

Customer: replied 10 days ago.
Ok
Expert:  AMEDEE replied 10 days ago.

You should see the rating system towards the top of the page.

Expert:  AMEDEE replied 10 days ago.

Please rate "5 STAR SERVICE" for assisting you today.

Have a great day and please let me know if you have any further questions.

Expert:  AMEDEE replied 10 days ago.

Hello! It's Amedee from just answer.

I am just checking in to see if you need any further assistance?

Let me know!

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