How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 47267
Experience:  16 years experience
2499435
Type Your Ford Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

6.4 powerstroke just shutoff while driving, now wont

Customer Question

6.4 powerstroke just shutoff while driving, now wont restart
JA: What is the model/year of your Ford?
Customer: 2009/ F250
JA: Are you fixing your F250 yourself? What have you tried so far?
Customer: Just happened on the way home from work, in the process of investigating possible issues. have not done anything yet, besides tow it home
JA: Anything else you want the mechanic to know before I connect you?
Customer: the "cleaning exhaust filter" message appeared twice today, thats not normal
JA: How many miles are on the car? How has your mileage been lately?
Customer: 139k miles, fuel milage normal
Submitted: 7 months ago.
Category: Ford
Expert:  Chris (aka- Moose) replied 7 months ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner till early morning.

Do you have a scan tool to see which codes are stored?

Chris

Customer: replied 7 months ago.
No
Expert:  Chris (aka- Moose) replied 7 months ago.

Without a diagnostic tool, figuring this out timely and costly will be hard.

Here is what crank no start diag on this vehicle looks like. https://dl.dropboxusercontent.com/u/90220402/64diag.pdf

Based on the stall and prior double regen. My best guess is a failure of the exhaust gas temp sensor or its wiring near the diesel particulate filter.

What now

  1. You have asked a question.
  2. You have paid a deposit and received an info request and or answer(s).
  3. Now it is time to follow up if needed or rate my answer, hopefully 5 STAR EXCELLENT. Sometimes the rating fails, responding with (I am a pleased) will suffice.
  4. You are more than welcome to still follow up. I want you pleased with me and my answer(s).

Thanks for using Just Answer, and rating me so I am compensated, Chris

Expert:  Chris (aka- Moose) replied 7 months ago.

Hello again Chris here,

  • Sorry you were not pleased with my help.
  • What would you like to do regarding your question now.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I may never know it.)

Thanks Chris