Ford Repair Questions? Ask a Mechanic for Answers ASAP
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This can be caused by having the incorrect cluster installed or incorrect as built data programmed into the cluster. Some of the base models did not have the message center controls. A Ford dealer will be able to retrieve the cluster as built data and verify the correct cluster is installed. They will also be able to scan the cluster for codes and verify the message center switch input is being received by the cluster.
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