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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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Oh my heat won't come on. I get diagnostic codes of 024 and

Customer Question

Oh Hi! my heat won't come on. I get diagnostic codes of 024 and 025. They keep flashing and never go to 888. I hit defrost to get 000 but it didn't reset. any ideas? It's a 2003 ford taurus with EATC
JA: Have you checked the coolant level? Has there been any leaking from the hoses?
Customer: haven't noticed any leaking. don't really know how to check coolant. we used to have a problem get AC to come on after the winter, but the diagnostic test seemed to reset it and them it worked again. never had the heat fail before
JA: What is the make/model of your car?
Customer: 2003 ford taurus
JA: Are you fixing your Taurus yourself? What have you tried so far?
Customer: just the diagnostic test. I am a 65 year old woman. it is amazing I can even do that. I hit the floor and off buttons simultaneously and then auto. it shows dashes and then the codes 024 and 025 which i think indicate blend door issue. I was just hoping running the test would recalibrate, which the internet said it might, and that would fix it
JA: Anything else you want the mechanic to know before I connect you?
Customer: connect me to what?
Submitted: 6 months ago.
Category: Ford
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Super Mechanic replied 6 months ago.

Hello and welcome. My name is ***** ***** you for visiting the site, I am reviewing your question and will reply shortly, thanks.

Expert:  Super Mechanic replied 6 months ago.

That could just be a bad temp door actuator but the pinpoint tests would have to be done to be sure.

Expert:  Super Mechanic replied 6 months ago.

Normal
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A phone call would not be in your best interest. I am not able to draw diagrams or give instructions over the phone. Thanks

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Expert:  Super Mechanic replied 6 months ago.

A phone call would not be in your best interest, I can't give instructions and diagrams over the phone, thanks