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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 44440
Experience:  16 years experience
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I can't drive faster than 80 mph, Pushed gas pedal to the

Customer Question

I can't drive faster than 80 mph
JA: Are you fixing your 80 yourself? What have you tried so far?
Customer: Pushed gas pedal to the floor
JA: Has the vehicle turned into a gas hog? And how does it start -- same as usual?
Customer: Starts well. Gas mileage is great. I can't drive faster than 80 mph
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nope
JA: What is the make/model of your car?
Customer: 2012 Explorer xlt
Submitted: 1 month ago.
Category: Ford
Customer: replied 1 month ago.
2012 Ford Explorer xlt. Can't drive faster than 80 mph. I want to go faster. How?
Expert:  Kenny Z. replied 1 month ago.

Hello, my name is***** and thanks for your question.

Is the MY KEY active?

Customer: replied 1 month ago.
How would I know?
Customer: replied 1 month ago.
My wife is driving. I am at home. She called me about not being able to drive faster than 80
Customer: replied 1 month ago.
How can I see your responses???
Do I have to pay more????? $28 seems like enough....
Customer: replied 1 month ago.
Do I need the app
Customer: replied 1 month ago.
Can I get a r fund?
Expert:  Kenny Z. replied 1 month ago.

Sometimes it takes a minute or two to respond.

When she turns the key on and starts the engine, if the mykey is active it will say so in the information display

Customer: replied 1 month ago.
I'll ask her
Customer: replied 1 month ago.
What wold she see, if she is driving now?
Expert:  Kenny Z. replied 1 month ago.

When she tries to get over 80 a message will display saying mykey active speed limited to 80

Expert:  Kenny Z. replied 1 month ago.

If she sees no message when tying to go over 80 then the instrument cluster assembly will need to be replaced.

Customer: replied 1 month ago.
Was that part of the recall?
Expert:  Kenny Z. replied 1 month ago.

No, the cluster reprogramming recall won't fix that concern

Customer: replied 1 month ago.
This is so weird.
Expert:  Kenny Z. replied 1 month ago.

I've had two of these, ended up replacing clusters on both of them for this exact concern. Neither had mykey active could not even access the mykey menus in the cluster.

Customer: replied 1 month ago.
Expensive?
Expert:  Kenny Z. replied 1 month ago.

Yes kind of 4-500

Customer: replied 1 month ago.
you can't really help me!!!!
Expert:  Kenny Z. replied 1 month ago.

Have a nice weekend.

Expert:  Chris (aka- Moose) replied 1 month ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner past midnight.

The previous tech has opted out, would you like me to help?

Customer: replied 1 month ago.
Can I have my money back?
Expert:  Chris (aka- Moose) replied 1 month ago.

Sure can, do you want me to contact CS or do you want to know how to do so yourself?

Customer: replied 1 month ago.
If you can do it, they would be great.
Expert:  Chris (aka- Moose) replied 1 month ago.

I can, sending in that request now. Please do not reply after this message or the post will stay open.

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