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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 44489
Experience:  16 years experience
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I can't reprogram the key fob, Yes, 2002 explorer, Purchased

Customer Question

I can't reprogram the key fob
JA: Have you checked the fob's battery?
Customer: Yes
JA: What is the model/year of your Ford?
Customer: 2002 explorer
JA: Are you fixing your Explorer yourself? What have you tried so far?
Customer: Purchased 2 new key fobs
JA: Anything else you want the mechanic to know before I connect you?
Customer: the old key fob worked until I tried to reprogram the new ones.
Submitted: 1 month ago.
Category: Ford
Expert:  Tim Mohr replied 1 month ago.

What procedure did you use to program them?

Customer: replied 1 month ago.
Open door and unlock on the door pad
cycle ignition lock 8 times - the cars lock cycled
Hit button on key fob - nothing happensThe first time the key fob cycled the locks
I tried it a second time for the other keyfob and now none work
Expert:  Tim Mohr replied 1 month ago.

have you tried to program the original fob?

Customer: replied 1 month ago.
It quit working
Expert:  Chris (aka- Moose) replied 26 days ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner till early morning.

As long as the fob batteries are good, the fobs are Ford and compatible, the programming steps are being done correct, and there is not an aftermarket system on the vehicle interrupting this system. That means you need to do the steps in this file https://dl.dropboxusercontent.com/u/90220402/transmitter.pdf to see if the security module is bad.

What now

  1. You have asked a question.
  2. You have paid a deposit and received an info request and or answer(s).
  3. Now it is time to follow up if needed or rate my answer, hopefully 5 STAR EXCELLENT.
  4. You are more than welcome to still follow up. I want you pleased with me and my answer(s).

Thanks for using Just Answer, and rating me so I am compensated, Chris

Expert:  Chris (aka- Moose) replied 21 days ago.

Hello again Chris here,

  • Sorry you were not pleased with my help.
  • What would you like to do regarding your question now.
  • This post is coming up on the 7 day mark where it times out. When a post times out, that means it's no longer on my active list (you reply and I may never know it.)

Thanks Chris

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