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Have you tried to hit on the hood to get it to open yourself? this is usually most effective if done while someone is simultaneously pulling the latch.
It is best to hit the hood right in the center with a closed fist or to push down on it in that area while someone else is at the same time pulling the latch. If you are able to get it to open, you can usually adjust the latch by loosening the two bolts right in the front and moving it up or down. It is also possible that you may need to apply a lubricant such as wd-40 to the latch mechanism itself in order to get it to operate properly.
Yikes, I'm sorry. When you pull the latch to open the hood, is there resistance or does it feel like there is no cable there, as if the cable has snapped?
Hi, this is Josh checking in to see if you ever got your issue resolved...
What model is your Ford?