Have Ford Questions? Ask a Mechanic for Answers ASAP
Thank you for choosing JustAnswer! My name is ***** ***** I will do my best to resolve this issue fast as I understand it can be stressful! Please just allow me one moment to review the information!
I have been a Ford tech for 15 years and I will ensure we get this resolved together! First we need 2 things. first may I get the VIN number so I can pull up the service history and repair information and also we need to see if there are any codes stored in the computer. Most parts houses like AutoZone will scan codes and give you a print out for free or let you rent a code reader for free if you can't get the vehicle down to the store. They also sell them anywhere from $50-100 they are always good to have handy. Just reply to this with the VIN and the codes that are stored in the vehicle and we can go from there so we have the most accurate information.