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The p2872 code indicates that one of the internal clutches inside the transmission is stuck on. That typically indicates that something as failed internally. Do you still have powertrain warranty on this vehicle? Typically it's 5 year or 100k miles.
It's definitely sounding like it, but it could just be a stuck solenoid in the valve body. Without dissasembling the transmission, or at least removing the valve body it's tough to tell.
With mileage that close to warranty you might try to convince the dealer to offer warranty assistance on it. Sometimes if you are really close to warranty mileage when the powertrain fails they will offer to cover a percentage of the costs. If it's a good dealer they will occasionally cover as much as 80%.
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