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Jared D
Jared D, ASE Certified Technician
Category: Ford
Satisfied Customers: 1334
Experience:  Shop Supervisor at County Fleet
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Code p2872 2013 focus, p2872 i try 2 reset it but it come

Customer Question

code p2872 2013 focus
JA: Just to clarify, what's the exact code? And have you tried to reset it?
Customer: p2872 i try 2 reset it but it come back on. and the tranny is macking some ugly noise when u put it on reverce and drive and when is driving on the 1st gear
JA: Are you fixing your Focus yourself? What have you tried so far?
Customer: im a home mechanic.
JA: Anything else you want the mechanic to know before I connect you?
Customer: thats all
Submitted: 1 month ago.
Category: Ford
Expert:  Jared D replied 1 month ago.

Hi,

The p2872 code indicates that one of the internal clutches inside the transmission is stuck on. That typically indicates that something as failed internally. Do you still have powertrain warranty on this vehicle? Typically it's 5 year or 100k miles.

Customer: replied 1 month ago.
Im at 103 k miles. Do I need to replace the tranny?
Expert:  Jared D replied 1 month ago.

It's definitely sounding like it, but it could just be a stuck solenoid in the valve body. Without dissasembling the transmission, or at least removing the valve body it's tough to tell.

With mileage that close to warranty you might try to convince the dealer to offer warranty assistance on it. Sometimes if you are really close to warranty mileage when the powertrain fails they will offer to cover a percentage of the costs. If it's a good dealer they will occasionally cover as much as 80%.

Expert:  Jared D replied 1 month ago.

Hi, do you still need help with this?

If not, please don't forget to rate.

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