Ford Repair Questions? Ask a Mechanic for Answers ASAP
Hello and thank you for your question!My name is ***** ***** I will be assisting you with your question today.
Have you tried anything to resolve this yet?
I think with this I would start by checking the shift cable. You can see where it connects under the air filter box on the transmission. Make sure it's connected there, and if it is, then take the cover off the shifter assembly and check it there. Since the shifter is stuck in park, but the transmission is stuck in neutral, it kind of indicates that the linkage has popped off of one end or the other. If the range switch isn't in park, then the shift release won't work.
That being said, make sure you have brake lights before you start taking anything apart. I would hate to have you do all that work to find out it's a shift interlock problem.
From here though, it sounds like either the cable popped off or the shifter assembly might have broken on you.
Please let me know what more I can do to assist you today. Also, please remember to rate my answer, Just Answer does not compensate me for my time and resources. Follow up questions are included in the price of your question. If you are using the free trial, or have a subscription a rating is still required.Thank you so much!
Haven't heard back from you, do you need more help?