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Jeremy, Certified Diesel Technician/Electrician
Category: Ford
Satisfied Customers: 2719
Experience:  ASE, NATEF Engines and Electrical certified, EPA 608/609
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My Mercury Mountaineer won't start, I just try to jump start

Customer Question

My Mercury Mountaineer won't start
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: I just try to jump start it...lights,honk work
JA: What year is your Mountaineer?
Customer: Doesn't crank at all
JA: Are you fixing your Mountaineer yourself? What have you tried so far?
Customer: 2004
JA: Anything else you want the mechanic to know before I connect you?
Customer: Just jump started battery
Submitted: 28 days ago.
Category: Ford
Expert:  Jeremy replied 28 days ago.

My name is ***** ***** I will assist you with your question today.

I'm an independent contractor and I don't get paid until a rating has been made.

We can go back and forth as needed to help resolve the issue you are having. Follow ups are free after ratings, so rate in confidence!

Do you have the theft light flashing?

Do you have any testing tools to see if you are getting power to the starter and that your starter didn't just go out on you?


You want a 5 star service and I want to provide a 5 star service. Please consider that I don't know your skill level as well as I can't see, touch, smell, hear the vehicle/machine in question. Please provide as much detail as possible and I will provide as much back.

Once an answer is provided, you should see a rating screen. Please rate my personal service to you. The ratings are my personal feedback, they are not the site feedback.

Thank you for allowing me to assist you through Just Answer!


Customer: replied 28 days ago.
I just tried to jump start the have no tools to test starter....yes anti theft lights are on
Customer: replied 28 days ago.
Started fine many times today...stopped at grocery for 30 mins...came back...won't start...does not crank at all...tried in neutral...still didn't start...honk and lights work
Expert:  Jeremy replied 28 days ago.

If the theft light is flashing fast and constant, the key is not being read by the vehicle. Try and see if another key will work?

Customer: replied 27 days ago.
I don't have another to deactivate the theft light
Customer: replied 27 days ago.
Expert:  Jeremy replied 27 days ago.

You have to have the vehicle towed to Ford to deactivate it and have the key programmed in. Unfortunately, that is the only way on these. :-(

Customer: replied 27 days ago.
Expert:  Jeremy replied 26 days ago.

You're welcome.

Expert:  Jeremy replied 22 days ago.

I see you viewed this and this is still showing as a open question due to no positive (3 stars or more) rating.

Did you still need assistance with this?

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