How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask david craig Your Own Question
david craig
david craig, Auto Mechanic
Category: Ford
Satisfied Customers: 906
Experience:  owner/mechanic at 3D Automotive
4993992
Type Your Ford Question Here...
david craig is online now
A new question is answered every 9 seconds

Ivd got a 2012 Focus SEL thT will not crank. Car was running

Customer Question

Ivd got a 2012 Focus SEL thT will not crank. Car was running fine when I parked it the previous night. Dash flashes "parking aid malfunction" and sometimes a message about hill assist. No gear indication on dash. I connected a code reader and it has only one for no TCM contact. We were packed in the car pretty tightly, and my wife thought she may have kicked the power center under the passenger dash, but I checked if and everything looks ok.
Submitted: 3 months ago.
Category: Ford
Expert:  david craig replied 3 months ago.

Hi Im David, thanks for using the site. Please understand that I don't know your skill level. I can't see, smell, hear, or touch the vehicle either, so it may take a few replies to get to satisfactory results. Please be patient!
I also try to give all of the information you may need, expecting a “positive rating” in return. I will also continue assisting you after you have rated me, if necessary.

Expert:  david craig replied 3 months ago.

You would first have to attach a scan tool to the computer to extract the associated code that is set, then follow the trouble tree to the problem. There is no reset for this problem...

Customer: replied 3 months ago.
Hi David, thanks for helping.
I'll pull the code when I get home tonight, I can't remember the P# ***** I pulled before, just that it said the trans comp wasn't reporting.
Also, I'm a heavy equipment technician with electrical backround so I shouldn't have issues with testing instructions. Thanks!
Expert:  david craig replied 3 months ago.

Ok. just let me know. FYI , this transmission is plagued with problems to the tune of a major class action lawsuit against ford. you should be covered under all the extended warranties and usually they just replace and reprogram the tcm and in some cases the entire transmission.

Customer: replied 3 months ago.
Yeah, I found the recalls and did as much research as I could find, I just want to be sure to eliminate any issue that may not be covered by the recall, last thing I want is to get my wallet abused by the dealer shop! If it cones down to it then I'll pay for the tow to the dealer but want to make sure it's a covered issue.
Expert:  david craig replied 3 months ago.

ok, well pull the code and we will determine what needs to be done. thanks

Customer: replied 3 months ago.
Only code is U0101 Lost Communication with TCM, and the code is active...
Expert:  david craig replied 3 months ago.

ok. im going to look some things up. thanks

Expert:  david craig replied 3 months ago.

TO: ***** ***** Ford and Lincoln Dealers
SUBJECT: Customer Satisfaction Program 14M02

February 20, 2015
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2015 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission
Transmission Control Module Extended Warranty Coverage
REF: Technical Service Bulletin (TSB) 15-0017 – No Start And/Or Transmission Engagement Or Loss Of Power With DTCs U0100, U0101 And/Or U1013
PROGRAM TERMS
Ford is extending the warranty coverage on the DPS6 Automatic Transmission Control Module (TCM) to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmissionengagement while driving, no-start, or a lack of power. If a vehicle has already exceeded either the time or mileage limits, this coverage will last through September 30, 2015. Coverage is automatically transferred to subsequent owners.
NOTE: This program DOES NOT apply to vehicles that qualify for repairs under New Vehicle Limited Warranty Powertrain coverage or Emissions Warranty coverage. Repairs for vehicles covered by New Vehicle Limited Warranty or Emissions Warranty should be claimed following Warranty & Policy Manual guidelines. Refer to TSB 15-0017 for repairs covered by the New Vehicle Limited Warranty or Emissions Warranty.

Expert:  david craig replied 3 months ago.

looks like you're covered

Customer: replied 3 months ago.
Looks like it dealer time, thanks for the help David!
Expert:  david craig replied 3 months ago.

you are welcome. please leave a 5 star rating for me if you were satisfied with my assistance,,,,,,,,,, thanks. have a good weekend

Expert:  david craig replied 3 months ago.

just checking in to see if anything was resolved

Related Ford Questions