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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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My usb device is showing it's playing but no sound is coming

Customer Question

My usb device is showing it's playing but no sound is coming out. Other forms of input play music and the I pod plugged in is working as I listened to it on head phones.
JA: What is the model/year of your Ford?
Customer: 2015 F150 Lariat
JA: Are you fixing your F150 yourself? What have you tried so far?
Customer: Buying a new usb cable
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Ford
Expert:  A. Penland replied 3 months ago.

Do you have a touch screen display or the 4 inch display?

Customer: replied 3 months ago.
Touch screen
Expert:  A. Penland replied 3 months ago.

Is it showing on the touch screen that it is playing in the entertainment display?

Customer: replied 3 months ago.
Expert:  A. Penland replied 3 months ago.

Dos the radio/CD play through the speakers?

Customer: replied 3 months ago.
this is the third time I've answered this question. Did I pay money for someone to ask me a couple of questions or is there an answer coming
Customer: replied 3 months ago.