Ford Repair Questions? Ask a Mechanic for Answers ASAP
This sounds like to me that clock spring in the steering wheel has started failing. Over time this will get worse.
I can send you instructions on how to replace this part, but I have to warn you that the air bag removal will be part of this procedure and can cause serious injury or death if it activates. I would suggest having the dealership perform the repair as they have the necessary tools.
But if you decide to do the repair on your own, I can provide you with the instruction on how to do so if you would kindly rate my service as 3 stars or higher at the top of your screen.