HI! The key will not turn. THe car is in park, the steering wheel is locked. Neither the normal or spare key will turn the ignition lock in either direction. The car does start with the remote starter
JA: Have you applied constant pressure to the steering wheel while turning the key in the ignition?
Customer: Yes. I have been trying for about 20 minutes.
JA: What is the model/year of your Ford?
Customer: 2001 ford mustang
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Well, the car is stuck in the garage. I am hoping to fix it, I am pretty handy in general, hoping for a tip. WE have tried rocking the car back and forth gently while trying to turn the key, we have tried moving the steering wheel to the limits of the lock while trying to turn the key. WE have tried tapping the key with a soft mallet ( not very hard) We have tried stepping on the brake
, while moving the steering wheel to the lock limits and turning the key. I just found out that the on the first try to start the car, the steering column was not locked. When my wife could not turn the ignition, she turned the wheel and it locked,
JA: Soon. I'm trying to find the right Ford Mechanic for you right now. As soon as they are ready, I will let you know.
JA: Anything else you think the mechanic should know?
Customer: That's all i have for now..