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James, Ford Technician
Category: Ford
Satisfied Customers: 3543
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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The keyless pad will not unlock doors when I press 7 ( the

Customer Question

the keyless pad will not unlock doors when I press 7 ( the 2nd number in code) I hear something inside but nothing else
JA: Have you checked the fob's battery?
Customer: this is on the outside keypad, key fob locked inside
JA: What is the model/year of your Ford?
Customer: f150 2015
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: just kept trying to press the buttons
JA: Anything else you think the mechanic should know?
Customer: no
Submitted: 2 months ago.
Category: Ford
Expert:  James replied 2 months ago.

Hello, If the keypad isn't working you are covered by roadside assistance to get your vehicle unlocked at no charge to you. When the key pad light goes out press one number. wait for it to go out and press another number. If it doesn't light up with each number the keypad has a dead spot and will need to be replaced which should also be covered under your warranty.