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Kenny Z.
Kenny Z., Ford Senior Master Tech
Category: Ford
Satisfied Customers: 5210
Experience:  Auto Trans, Drivability and Electrical Specialist
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I have a 2004 Ford Explorer and my windows and radio quit

Customer Question

I have a 2004 Ford Explorer and my windows and radio quit working .
JA: Have you checked the fuses?
Customer: Yes
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: We have checked the fuses and took the door panel off and there is no power to the wires that go to the switch
JA: Anything else you think the mechanic should know?
Customer: My visor was taken off/ pulled off right before all this started
Submitted: 2 months ago.
Category: Ford
Expert:  Kenny Z. replied 2 months ago.

Hello, my name is***** and thanks for your question.

It sounds like the accessory delay relay has failed. I would try that first, you can swap it with the rear defrost relay for testing. They are both on the backside of the interior fusebox. Click link below for location.

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Expert:  Kenny Z. replied 2 months ago.

Also check fuse 17 in the interior fuse box

Customer: replied 2 months ago.
I can not find where the relay are
Customer: replied 2 months ago.
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Expert:  Kenny Z. replied 2 months ago.

They are on the backside of the fusebox. Needs to be disengaged and turned to access relays.

Customer: replied 2 months ago.
Do you drop the fuse box to get to them ?
Expert:  Kenny Z. replied 2 months ago.

Yes drop

Customer: replied 2 months ago.
That didn't fix it
Expert:  Kenny Z. replied 2 months ago.

Does fuse 62 in the underhood fusebox have power on both sides and did you check fuse 17 for power on both sides in the interior fuse box?

Expert:  Kenny Z. replied 2 months ago.

If ok then you need to test for power in the delay relay socket pins 30 and 85. look on relay for pin numbers then transfer to cavity terminals for testing.