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Was the trailer hookup tested to see if you are getting power for the brake controller? Do you have a 6 or 7 pin connector?
Does the brake controller have the standard 4 wires on it? If so, check the red wire on the controller to see if you have power each time you hit the brakes. That is the signal wire in from the brake switch. Then check to see if you have power going out of the blue wire. That is the voltage that goes to the trailer. If you have power on these, then the controller is working. If you have power at the connector at the back of the truck, you are good on the controller. If there is power loss at any point or all pints, let me know and I can assist you in where to check next.
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