How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ron Your Own Question
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Type Your Ford Question Here...
Ron is online now
A new question is answered every 9 seconds

I have 2006 ford explorer that wont start or even crank

Customer Question

I have 2006 ford explorer that wont start or even crank over. instrument cluster is dead. radio, power windows, headlights, keyless entry all work fine. recently power steering pump died and shot fluid all over engine bay.
engine bay is clean now, no fluids got near computer or fuse box. all grounds appear to be in good shape and tight.
attached pcm code reader and it gets vin data, and finds no codes.
any ideas?
Submitted: 8 months ago.
Category: Ford
Customer: replied 8 months ago.
i have verified battery is good, and replacing with another doesn't fix.
Expert:  cardoctor74 replied 8 months ago.

Ok sounds like you possibly shorted out the starter has this been checked?

Customer: replied 8 months ago.
starter not checked. would this cause instrument cluster to be dead? all fuses for inside fuse panel are checked okay.
Expert:  cardoctor74 replied 8 months ago.

No it should not but I would still check the starter .The cluster went dead after power steering fluid went everywhere correct ?

Customer: replied 8 months ago.
not right after, vehicle worked for a while
Expert:  cardoctor74 replied 8 months ago.

Ok do me a favor make sure the vehicles battery is full charged if so disconnect the battery and reconnect it to see if there si any difference.Let me know.

Customer: replied 8 months ago.
i tried charging, boosting, then replacing battery. nothing makes a difference.
i don't think its the starter, the starter shouldn't even be in the circuit until i try and crank.
also, i can confirm that i hear fuel pump coming on when ignition turned on, and radio and accessory stuff works when ignition comes on.
Customer: replied 8 months ago.
if starter is in shorted state, would also kill battery, and battery charge is fine.
Expert:  cardoctor74 replied 8 months ago.

No it will not affect the battery if the starter is bad. Sounds like something definitely shorted out if this all happened after the power steering issue .

Customer: replied 8 months ago.
internet search says that power steering fluid does NOT conduct electricity.
Customer: replied 8 months ago.
to confirm, vehicle did work after power steering issue, i don't know for sure that its related.