2014 escape. Has no electrical power except brake
lights. Battery is showing about 13v and there's nothing lit inside the passenger comp.
JA: Have you checked the brake light switch? How about the fuses?
Customer: Fuses are all good, the brake lights are the only electrical part working.
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: First tried to charge battery, then checked and cabin power with charger attached with no success. Check ignition fuses and all is good.
JA: Anything else you think the mechanic should know?
Customer: This vehicle was just purchased about a week ago with 24k miles. The car needed a jump start at the dealership and boosted fine. The car has had no problems since that day.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.