Ford Repair Questions? Ask a Mechanic for Answers ASAP
Usually you cannot lock the keys in the vehicle, even with push button start. The vehicle will sense the key is in the vehicle and the ignition is off, it will not let the drivers door lock. Your C-Max does have a lock cylinder on the drivers door. There is a small cover next to the outside door handle that covers the key cylinder. The key actually fits into the remote for the vehicle. You can either call a locksmith or contact you local dealership and the service manager can access Fords secure website to access the key code for the key. If you have AAA, they will unlock the vehicle for you for free. But we, as technicians, do not have access to key codes. Ford only allows service managers that access.