I have a 2010 Fusion that has a problem with the electrical assist power steering
. periodically when I start the car the power steering is not present. There is a fault message on the dash and after shutting the engine
down , waiting for ten seconds and restarting it it might work. I have had to do this two to three times before before it would work.
JA: Does the engine turn over? How old is the battery?
Customer: engine turns over fine and battery is new.
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: I've tried nothing so far. I am an elecytronic technician and have access to trouble shooting equipment but obviously cannot do anything past the analog checks of the system and connection verification.
JA: Anything else you think the mechanic should know?
Customer: Nothing else comes to mind.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.