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James, Ford Technician
Category: Ford
Satisfied Customers: 3545
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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No electrical power, 2011 ford focus, cleaning the battery

Customer Question

no electrical power
JA: What is the model/year of your Ford?
Customer: 2011 ford focus
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: cleaning the battery terminals
JA: Have you tested the battery? Is the battery fluid low?
Customer: it seems like there is some other issue than the battery cuz The headlights don,t work
JA: Anything else you think the mechanic should know?
Customer: drove the car earlier today and it started fine
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Ford
Expert:  James replied 4 months ago.
Hello, have you tried jump starting the vehicle?