Ford Repair Questions? Ask a Mechanic for Answers ASAP
good evening my name is ***** ***** I will assist
if it is the case with the oil, then oil would have had to get into the harness and travel up to the connector at the dash. it can happen but is rare that this would happen.
have them remove the cluster in front of you and examine the connector for any oil. this will tell you if the oil intrusion is the reason for the failure. other wise they will deny fault.
ok, the battery drained from the lights being on.
if you want to blame them for the cluster, it has to be proven. your theory makes sense but needs to be proved. they are protecting themselves from not being paid by having you pay upfront. you could also have someone else verify the failure but it will cost a diagnostic.
what you could do is pay by credit card so and get the old cluster, have it checked to confirm it was shorted, then you would have re course to stop payment and let them sue you and state your case to the judge. dont be afraid to do this.
I see you hd another post for this yesterday. did you get anywhere with the tech???
what happened to you???
trying to help
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