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HDGENE, Ford Senior Master/Diesel/Trans
Category: Ford
Satisfied Customers: 4782
Experience:  25 years Auto experience, Ford ,GM, Chrysler, Asian & European
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2012 flex will not start : Not sure husband is 1 1\2 away he

Customer Question

2012 flex will not start
JA: Does the engine turn over? How old is the battery?
Customer: Not sure husband is 1 1\2 away he is in it
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Can you call him
JA: Are you hoping to fix this yourself?
Customer: What ever it takes can you call him and tell him what to do
JA: Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: No it will not start
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Ford
Expert:  HDGENE replied 4 months ago.

Hello, see if the RED THEFT lamp is flashing fast when he turns the key to on, if it doesnt stay on steady and go out in a few seconds, then there is an issue with the PATS antitheft system.If he has a second key he can try it to see if it will start. If the battery is dead and nothing lights up when the key is turned to on, it might just need a jump. Need to know what it is doing when it doesnt start, cranks wont start, theft light operation. if the battery is good and just wont crank over.