I have a Ford Escape 2014 - it is completely dead. I can not start it, get in or out of gear etc. it is parked forward in my garage so can not get jumper cables to reach. how can I get it in gear so I can have it towed. i understand I should not try to jump the electric start vehicle.
JA: How old is the battery? Have you checked the battery gauge on the dash?
Customer: dash is blank nothing is displayed on the radio, the mileage
,....nothing. The battery came with the new vehicle.
JA: Are you hoping to fix this yourself?
Customer: probably not.
JA: Is there anything else important you think the Ford Mechanic should know about your Ford?
Customer: no, never have had an issue. I only have 12,000 miles on it so all should be in warranty.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.