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EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 3689
Experience:  20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
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My 2013 Ford Expedition would not start, just clicked,

Customer Question

My 2013 Ford Expedition would not start, just clicked, jumped off from other car, started quickly, but would not shift gears, got home and lifted ground cable off battery, continued to run, turned off and restarted easily and would shift gears, put battery on charger, charger shows battery good and 14.3 volts from alternator????
Submitted: 12 months ago.
Category: Ford
Expert:  EricFromCT replied 12 months ago.

Hi. It does appear that your alternator is charging if you are at 14.3 volts. But your battery may have a dead cell in it. Which will hold a voltage charge but not enough amps to start the truck. A battery with a dead cell usually has a hard time starting after it has been sitting a while. I would recommend either replacing the battery or have an actual load test performed on it. Is that something you can have done?

Customer: replied 12 months ago.
what would cause it to not shift gears?
Expert:  EricFromCT replied 12 months ago.

It could have been the low voltage. If the computer or the throttle body, or many other things did not get full voltage it may have been in a fail safe mode. Then disconnecting the battery again, probably reset that.

Customer: replied 12 months ago.
OK, thanks
Expert:  EricFromCT replied 12 months ago.

Your welcome. Thank you.

Expert:  EricFromCT replied 12 months ago.

Thanks and please rate the Experts service provided. Thank you.

Expert:  EricFromCT replied 11 months ago.

Unless you have any further questions, please rate my service and have a great holiday!