JA: Sometimes things that you think will be really complicated end up being easy to fix with Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I have A 2012,F150 4WD Lariat that has a recurring humming or grinding noise when I drive it down the road. It doesn't happen all the time and is really evident after I brake
. So its prevalent before breaking and gets magnified after I break. Just have 57,000 mile son it.
JA: Many things can cause a car to make those weird sounds. Some simple, some complicated. Fortunately, the mechanic I'm going to connect you with knows all the tricks and shortcuts. Are you hoping to fix this yourself?
Customer: No but the dealer where I got it was clueless and couldn't fix it after three tries. Fortunately I had a similar problem still under warranty in 01/15 Since then everything was fine but its occurring again more pronounced than before, Previously they changed the actuator assembly and HUE ASY-Wheel. Is this the same problem again. Any chance this a warranty issue? Thank you for any help you can provide when I am talking to the dealer.
JA: OK! The Ford Mechanic will help you with the diagnostics so you are sure to get this fixed right. Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: that's it. thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.