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James
James, Ford Technician
Category: Ford
Satisfied Customers: 3609
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
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Non start from pats locking system JA: Sometimes things that

Customer Question

Non start from pats locking system
JA: Sometimes things that you think will be really complicated end up being easy to fix with Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Won't start lock on dash lights up
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Reset online disconnect battery pulled fuse nothing has worked
JA: Lots of things can cause problems with the battery. The Ford Mechanic will know what to do. Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Ford
Expert:  James replied 10 months ago.
Hello, when you turn the key to the on position does the light flash fast?
Customer: replied 10 months ago.
No light stays on when key is on then turn key off and light flashes 5 times
Expert:  James replied 10 months ago.
On the pats system when you turn the key on the light should light up for three seconds and go out. This is a normal pats function. Is this what you are doing?
Customer: replied 10 months ago.
Yes! It lights up for three seconds goes out then when you take key out it flashes five times
Expert:  James replied 10 months ago.
Thank you. That tells me the pats is working normally. That means something else is preventing the vehicle from starting. My guess is the starter may have failed. Do you have a test light and I can help you test the starter?
Customer: replied 10 months ago.
No but we can go buy one if needed! We are at a hotel
Expert:  James replied 10 months ago.
What is the year and model of the vehicle? If you run to the parts store you can get a test light for around $5
Customer: replied 10 months ago.
2009 f250 ford superduty
Expert:  James replied 10 months ago.
gas or diesel?
Customer: replied 10 months ago.
Diesel
Expert:  James replied 10 months ago.
Ok if you can pick up a test light I can walk you through testing the starter.