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EricFromCT
EricFromCT, Ford Technician
Category: Ford
Satisfied Customers: 3532
Experience:  20 years dealership exp., ASE A1-A9 L1 L2, Ford Lincoln Mercury Senior Master, Diesel Certified
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Ford Expedition: Car won't start battery is good manually started

Customer Question

Car won't start battery is good manually started with jumping of the starter but with key won't start
Submitted: 10 months ago.
Category: Ford
Customer: replied 10 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
Just wondering of it's the solenoid or an ignition switch
Expert:  EricFromCT replied 10 months ago.
Hi. Do you know where the starter solenoid is mounted on the firewall?
Customer: replied 10 months ago.
Yes
Customer: replied 10 months ago.
I got one of those ground lite testers and the one cable coming from the ignition switch is not turning on when I turn the key
Expert:  EricFromCT replied 10 months ago.
Are you hooking up the clip on the tester to the battery ground? You are checking for power at the small wire on the relay.
Customer: replied 10 months ago.
Yes the small wire and turning the key for the light to turn on but nothing
Expert:  EricFromCT replied 10 months ago.
CHeck fuse 21 (15amp) in the interior fuse box. Power travels through the fuse then through the neutral safety switch on the transmission. CHeck for power at that fuse when the key is in START position.
Customer: replied 10 months ago.
Fuse is busted
Expert:  EricFromCT replied 10 months ago.
Do you have a replacement? Will it now crank?
Customer: replied 10 months ago.
Yes it will thanks
Expert:  EricFromCT replied 10 months ago.
Your welcome. Rate my service positively and have a great evening. Thanks.
Expert:  EricFromCT replied 10 months ago.
Please rate my service positively and have a great day.