How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James Your Own Question
James
James, Ford Technician
Category: Ford
Satisfied Customers: 3623
Experience:  Ford Senior Master Tech, Ford gas and diesel expert, ASE Certified
74859263
Type Your Ford Question Here...
James is online now
A new question is answered every 9 seconds

Mornin.... ***** ***** ford fusion...2010 3fahp0cg5ar214870

Customer Question

mornin.... ***** ***** ford fusion...2010 3fahp0cg5ar214870 power steering out...has been reset numerous time throwing codes. Ford does not have a recall on 2010s, yet does on newer models..
JA: Thanks. Can you give me any more details about your issue?
Customer: ford fusion...2010 3fahp0cg5ar214870 power steering out...has been reset numerous time throwing codes. Ford does not have a recall on 2010s, yet does on newer models..
JA: OK got it. Last thing — Ford Mechanics generally expect a deposit of about $28 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Ford
Customer: replied 1 year ago.
codes thrown.....p1000 c1277 c1963 p07ae v0415 service advance trac, service power steering, power steering assist fault, service power steering now.
Customer: replied 1 year ago.
hi...any ideas?
Expert:  James replied 1 year ago.
Hello, this is a electronic power steering failure. How many miles are on your vehicle currently?
Customer: replied 1 year ago.
hi...kinda had that one figured out....ford will not warranty it, and it does not have a recall...it has about 120k on the odo....
Customer: replied 1 year ago.
we are using a solus that is up to date....
Customer: replied 1 year ago.
any ideas?
Expert:  James replied 1 year ago.
On how to get it warrantied?
Customer: replied 1 year ago.
we are a collision shop.....kinda figure they won't take care of it as it has no recall on the steering...this car is one of our men's...we need to know the fix for this.......
Expert:  James replied 1 year ago.
The only fix is to replace the entire steering rack assembly. In the near future if they do issue a recall they will refund your money for parts and labor.
Customer: replied 1 year ago.
hi....can't pay $28 for this....knew that already...
Expert:  James replied 1 year ago.
Ok sorry i can't give you a different answer.
Customer: replied 1 year ago.
Hi. I've used you guys in the past and will again. But. I was hoping for a technical solution. Please refund my fee.
Expert:  James replied 1 year ago.
Ok