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Ironmike
Ironmike, Ford Technician
Category: Ford
Satisfied Customers: 3377
Experience:  30 years ASE Master tech L1 . Ford master
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Does this cost money JA: Sometimes things that you think

Customer Question

does this cost money
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: my sister washed her keys and used the key to open the locked door and the alarm went off and she cant start the car
JA: Are you hoping to fix this yourself?
Customer: 2015 ford explorer
JA: Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 7 months ago.
Category: Ford
Expert:  Ironmike replied 7 months ago.
greetings, this is remote start, did you try to dry it out?
Customer: replied 7 months ago.
no its the key fob
Customer: replied 7 months ago.
no remote start
Customer: replied 7 months ago.
Are you still with me here?
Expert:  Ironmike replied 7 months ago.
did you check the battery in the key/fob?
Expert:  Ironmike replied 7 months ago.
you could remove the cover and use a blow dryer to try to dry it out.
Customer: replied 7 months ago.
no, I am not with her and she wont have a clue. Is there a way to reset it with the keys in the door or in the ignition
Expert:  Ironmike replied 7 months ago.
the vehicle needs to get a signal from the transponder in the key.
Customer: replied 7 months ago.
I can pull it apart later and fix that but she needs the car now
Expert:  Ironmike replied 7 months ago.
there is no way to bypass that part of the anti theft design
Expert:  Ironmike replied 7 months ago.
even if the fob part works the car is looking for the programmed transponder signal. it will not enable start without seeing it.
Customer: replied 7 months ago.
that sucks....Will the other key fob reset it and then they at least have one until its fixed?
Expert:  Ironmike replied 7 months ago.
sorry, wish there was a way to trick it
Expert:  Ironmike replied 7 months ago.
yes, the other key will still work. she can get a duplicate at a later time and use the one key
Customer: replied 7 months ago.
got it thanks for the info
Expert:  Ironmike replied 7 months ago.
Fords stink like that
Expert:  Ironmike replied 7 months ago.
good luck
Expert:  Ironmike replied 7 months ago.
I have heard for phones sticking it a bad of rice can dry them out. They also sell desicant bags. made to pull moisture out of environments

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