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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Ford
Satisfied Customers: 45559
Experience:  16 years experience
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1999 f-150 4x4 5.4 my heater will not turn off.i replaced

Customer Question

hi, 1999 f-150 4x4 5.4 my heater will not turn off.i replaced the hot /cold switch and no help
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: heat will not shut off
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: a new hot /cold switch
JA: Is there anything else the Ford Mechanic should be aware of about your Ford?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Ford
Expert:  roy replied 10 months ago.
good evening my name is ***** ***** I will assist is it just the heat or is it the blower motor that still works Roy
Customer: replied 10 months ago.
blower works fine
Customer: replied 10 months ago.
it is stuck in the heat mode
Customer: replied 10 months ago.
all the air blows out of the correct vents
Customer: replied 10 months ago.
I have replaced the hot /cold switch behind the knob
Expert:  roy replied 10 months ago.
ok, thanks. there is a blend door motor that is a common failure. it is under the dash and operates the cold/hot air mix. I attached a picture of it Roy
Customer: replied 10 months ago.
under dash where
Customer: replied 10 months ago.
what is it close to
Expert:  roy replied 10 months ago.
let me get the procedure
Expert:  roy replied 10 months ago.
location.trying to find a better procedure. the one that I found is vague. the cover has to come under the dash as in the picture and the blend door motor is right there. the book pays 1 hour in a shop for this repair Roy
Customer: replied 10 months ago.
I look on youtube thanks
Expert:  Chris (aka- Moose) replied 10 months ago.
Welcome, I'm Chris (aka Moose). I normally log in after 3 pm central. Please make sure to let me know exactly what is needed from me so I can provide EXCELLENT 5 STAR service. The tech helping has opted out, would you like my help?
Expert:  Chris (aka- Moose) replied 10 months ago.
Hello again Chris here,1) When customers come to Just Answer the website and the experts want them to have a great 5 star experience.2) We also want them to be so pleased that they come back for future needs.3) I have the feeling you were not pleased with my help because the post was not rated and or you need me to help more. If so please do reply.4) I have an option for an additional fee to upload diagrams, repair guides, find a repair facility, or call you if that would help. Thanks Chris