Ford Repair Questions? Ask a Mechanic for Answers ASAP
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no, this sounds like fishing. they are the professionals and they tell you the issue and must stand behind there diagnostic. they come to conclusions based on proper diagnostics. in that process, they should find something that has failed and confirm this in order to fix this.
I suggest before you authorize this repair, have them put it in wiriting that they guarantee that this will repair your issue or the repair is on them. if they will not do this, then remove the vehicle from them and take it somewhere else to have a diagnostic performed.
the solenoid they are talking about is a common failure but must be confirmed before telling you, not giving you a 50/50 chance of fixing it. tell them they have a 50/50 chance of you paying for it.
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