Have Ford Questions? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Can you explain to me a little more on what is occuring with the charging system as well as what has been tested or replaced to try and locate or repair this issue here?
Was anything after market wired into your vehicle like a remote start or alarm system at all?
Let me know so we can continue,thanks Pete.
I apologize for the delay.
Have you had the fault codes checked at all to see what codes are set with this issue here using a scan tool that is fully compatible with your model to check these codes?
Can you post the code number info here at all?
Can you re check the codes possibly to see what codes are coming up now?
O.k.,if there is anything else I can help with here let me know.