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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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The liftgate won't open. All the doors and the liftgate

Customer Question

The liftgate won't open. All the doors and the liftgate glass unlocks when I hit the button, but the liftgate itself won't open.
JA: Sometimes things that you think will be really complicated end up being easy to fix with a Ford. The Ford Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: That's it, the liftgate won't open, or should I say won't unlock
JA: Are you hoping to fix this yourself?
Customer: I would like to, but the most important thing is knowing what's wrong and how I should go about getting it fixed
JA: Is there anything else important you think the Ford Mechanic should know about your Ford?
Customer: pearl, I just need to know about the liftgate
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Ford Mechanic about your situation and then connect you two.
Submitted: 9 months ago.
Category: Ford
Expert:  Super Mechanic replied 9 months ago.

Hello and welcome. My name is ***** ***** you for visiting the site.

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What is the year, model and engine of it please?