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Welcome, I'm Chris (aka Moose). Experts aren't employees / agents of Just Answer. We are independent service providers using the Site to sell their Expert knowledge to Customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.
Try removing both battery cables and hold them together for one minute. Then after an hour reconnect them to the battery. This will discharge and reset every module. The symptom chart that I find fits the best states to replace the radio to address this then and now concern.
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Hello again Chris here,
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