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Hi, my name is ***** ***** should be a button on either the steering wheel or dash, that says PHONE or has a picture of a phone, do you know where this button is?
have you tried pushing that button, when the radio is on?
then it is a problem within the radio unit, that button is pushed to mute it, and when its muted, it will display CALL, and if the buttton does not unmute it, then its a problem inside, and it will need to removed and repaired, or replaced,Tim
it cant be anything else, it has to be internal inside the radio,Tim
Anytime my friend, Please dont forget to rate me so I can get credit for helping,Thanks,Tim