How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AMEDEE Your Own Question
AMEDEE
AMEDEE, FORD TECHNICIAN
Category: Ford
Satisfied Customers: 25030
Experience:  ASE CERTIFIED TECHNICIAN ADVANCED LEVEL SPECIALIST. Wisconsin certified emissions state inspector
279429
Type Your Ford Question Here...
AMEDEE is online now
A new question is answered every 9 seconds

99 mustang ignition .... car doesnt crank and the battery

Customer Question

99 mustang ignition .... car doesnt crank and the battery light and stereo now stay on when you remove kewy
JA: Thanks. Can you give me any more details about your issue?
Customer: checked fuses... key switch is on no matter what position key is in
JA: OK got it. Last thing — Ford Mechanics generally expect a deposit of about $28 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Ford
Expert:  AMEDEE replied 1 year ago.

Hello and welcome! My name is ***** ***** I can assist you with your question. Is the engine cranking over but not starting or does it not crank over at all? Can I start by getting your VIN?

Customer: replied 1 year ago.
Does not crank at all.
..car down the street
Customer: replied 1 year ago.
dash lights stay on no matter if key in
Customer: replied 1 year ago.
fuses ok
battery good
never had a problem cranking till last night
Customer: replied 1 year ago.
hello Amedee?
Customer: replied 1 year ago.
hello??
Expert:  AMEDEE replied 1 year ago.

Sorry for the delay! I am still here

Expert:  AMEDEE replied 1 year ago.

What size engine do you have?

Customer: replied 1 year ago.
6 cylinder 3.8
Customer: replied 1 year ago.
I'm at the car do you still need the vin?
Expert:  AMEDEE replied 1 year ago.

no thanks

Expert:  AMEDEE replied 1 year ago.

Are there any anti theft or security lights on or flashing on the dash? Does the starter have power going to it with the key in the CRANK position?

Customer: replied 1 year ago.
At first the only thing on the dashboard was the battery light but after we pull all the fuses and checked them the theft light flashed for about a minute
Expert:  AMEDEE replied 1 year ago.

Ok, if the light is no longer flashing with the key on or when trying to start it, the problem is not related to the security system.

Expert:  AMEDEE replied 1 year ago.

Does the check engine light come on with the key on for a bulb check?

Expert:  AMEDEE replied 1 year ago.

If so, then we need to check the starting circuit. You could have a bad starter motor, bad transmission range switch, starter relay or even a blown fuse.

Customer: replied 1 year ago.
Start does not engage and the key turns with hardly any resistance
No check engine light
Expert:  AMEDEE replied 1 year ago.

Ok, this might just be a bad ignition switch.

Customer: replied 1 year ago.
Have check fuses
Expert:  AMEDEE replied 1 year ago.

Ok, good. Your next step would be to check for power going in and coming out of the ignition switch with the key in the CRANK position

Expert:  AMEDEE replied 1 year ago.

If there is power going in but no power coming out, either the electrical part of the ignition switch is bad or the ignition lock cylinder (mechanical part) is bad and will need to be replaced.

Expert:  AMEDEE replied 1 year ago.

Here is a wiring diagram of this circuit.

Customer: replied 1 year ago.
Just jumped starter..., at power distribution box starter works got car started
Expert:  AMEDEE replied 1 year ago.

YUP! That means there is an issue strictly with something in the starting circuit. I would check the ignition switch and the other things I mentioned.

Expert:  AMEDEE replied 1 year ago.

I am glad I can help!

It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today.

Please let me know if you have any further questions.

Customer: replied 1 year ago.
Not sure how to check for power in and out of the ignition
Customer: replied 1 year ago.
When we jumped the starter at the power distribution box it would not start the car when the key was not in the start position however when we returned it to the start position the car started.... does that not show that the ignition switch is getting power because when key turned on the coil works??
Expert:  AMEDEE replied 1 year ago.

If you mean that it started when the key was turned to the "ON" position, then yes, this should indicate that the ignition switch is ok. However, you are going to want to check it individually just to be sure.

Expert:  AMEDEE replied 1 year ago.

With a voltmeter, check the powers going in and coming out with the key in the CRANK position using the diagram I sent you.

Customer: replied 1 year ago.
K. I am going to get this car back to the house in in the shop I will contact you tomorrow after we have tried to trace down the problem
Expert:  AMEDEE replied 1 year ago.

Sounds good!

I am glad I can help!

It has been a pleasure working with you. Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today.

Please let me know if you have any further questions.

Expert:  AMEDEE replied 1 year ago.

Please keep in mind, we can still continue this conversation even after you rate my service.

Customer: replied 1 year ago.
OK thanks
Expert:  AMEDEE replied 1 year ago.

Your welcome. You should see the rating system towards the bottom of the page. Have a great night and I look forward to hearing from you!

Expert:  AMEDEE replied 1 year ago.

.

Customer: replied 1 year ago.
Amedee?
Customer: replied 1 year ago.
Ignition switch is good however we find a bar that leads to the ignition switch from the lock cylinder and it appears may be in several pieces .....do you know what this piece is called and if it should be in one solid piece
Expert:  AMEDEE replied 1 year ago.

Hello and sorry for the delay! I do believe it comes as a complete unit. However, I do not work in parts. I would call your local FORD dealership and speak with the parts department.