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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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I have a 2005 Escape Hybrid with an instrument panel that

Customer Question

I have a 2005 Escape Hybrid with an instrument panel that has gone dark and a non functional cruise control. These issues occurred when I disconnected the battery to install a new stereo system. Any thoughts ?
Submitted: 10 months ago.
Category: Ford
Expert:  Wayne Crawford replied 10 months ago.

Hello. My name is ***** ***** I will be helping you today.

Start by checking fuse 6 in the fuse box under the dash. Let me know if its good.

Customer: replied 10 months ago.
There is no fuse box under the dash that I can find. I checked the #6 fuse under the hood and it looks fine
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
Hi Wayne,Are you still there?
Expert:  Wayne Crawford replied 10 months ago.

I was not. I stepped out for a bit.

Expert:  Wayne Crawford replied 10 months ago.

I am attaching a location on it. Its called the smart junction box.

Customer: replied 10 months ago.
Is it easily accessible or do I need to remove something?
Expert:  Wayne Crawford replied 10 months ago.

Just the cover. Do you have an owners manual? If so it will have detailed steps on accessing it.

Customer: replied 10 months ago.
I'll look at it tomorrow. Hopefully we can continue our conversation
Expert:  Wayne Crawford replied 10 months ago.

Yep. Whenever you are ready. No rush on my end.

Customer: replied 10 months ago.
Hi Wayne,I pulled out fuse #6 and it looks fine. Any other thoughts?Greg
Expert:  Wayne Crawford replied 10 months ago.

Can you give me some more details on what you mean by "the instrument panel has gone dark"?

And is it possible to run by an auto parts store with it and have them check it for codes?

Customer: replied 10 months ago.
Sure. The needles light up in red but the back panel is dark so you can't see any of the gauges when driving at night. Speedometer, fuel, temperature control dials, etc. are all dark. Plus the cruise control doesn't turn on anymore. What do you mean by checking for "codes"?
Customer: replied 10 months ago.
Hi Wayne,Are you still there?
Expert:  Wayne Crawford replied 10 months ago.

I mean run by an auto parts store and ask them to check your car for codes because you are trying to troubleshoot a problem and knowing if it has any codes would be helpful.