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Ron
Ron, ASE Certified Technician
Category: Ford
Satisfied Customers: 23001
Experience:  23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
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I HAVE A 2011 FORD EDGE THAT TRANSMISSION OFTEN SLIPS WHEN

Customer Question

Customer: i HAVE A 2011 FORD EDGE THAT TRANSMISSION OFTEN SLIPS WHEN TAKING OFF FROM STOP -- IT DELAYS BEFORE SHIFTING & i'M AFRAID OF STALLING OUT IN TRAFFIC. DEALER JUST PUTS ON COMPUTER BUT DOESN'T FIX. lOTS OF COMPLAINTS ONLINE ABOUT THIS GLITCH THAT FORD DIDN'T RECALL. MY NAME IS ***** *****.
JA: Thanks. Can you give me any more details about your issue?
Customer: ALMOST EVERYTIME I DRIVE IT OR SOMETIMES TWICE, IT WILL TRY TO SHIFT WHEN PULLING OUT FROM A STOP, BUT STOPS & IS DELAY BEFORE IT FINALLY SHIFTS & MOVES FORWARD.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $28) to post your type of question to Ford Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: SURE
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Submitted: 10 months ago.
Category: Ford
Expert:  Wayne Crawford replied 10 months ago.

Hello. My name is ***** ***** I will be helping you today.

What do you mean by they put it on the computer?

Customer: replied 10 months ago.
I MEAN THEY PUT IT ON THE COMPUTER AT FORD SERVICE DEPT & UPDATE SOFTWARE BUT IT DOESN'T FIX THE PROBLEM-- WHICH IS GETTING WORSE
Expert:  Wayne Crawford replied 10 months ago.

Is the check engine light on?

Customer: replied 10 months ago.
No.
Expert:  Wayne Crawford replied 10 months ago.

If it was electrical it would set a code which would turn on the check engine light.

Is the fluid full and what color is it? Does it smell burnt?

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